November Mile High SMC on community – recap
By Robin on Nov 20, 2008 in Social Media Club, social media | Comments
Last night’s Mile High Social Media Club at The Whisky Bar in Denver was quite a happening. It’s great to see repeat attendees, plus many new ones as well. And, to top it off, the panel was terrific too.
Bryan Person did a great job of moderating the conversation about community. The focus of the evening was understanding community from the perspective of a community manager of a public community (not a private branded community). TIm Poindexter, from Disaboom, and Tiffany Childs from Denver’s Yelp community gave some interesting perspectives on:
- growing a young community and making it vibrant and engaging enough for members and others to want to participate
- managing a member who is trying to hijack a discussion
- dealing with people who violate the terms of service
- how companies can stay authentic within these communities (by being honest about who you are, good advice for anyone in a community)
It’s always interesting to hear what questions people have. Being as there were many PR people in the crowd, they got a number of questions about how to handle bad reviews (on Yelp), how to pitch story ideas to community bloggers and the community managers, and how to sponsor or advertise in the community without offending the members.
Thanks to the people at Flock for the T-shirts we were able to give to each of our speakers.
Our December event is in the process of being finalized, and is expected to be a breakfast in Broomfield, possible at Sun Microsystem’s offices at Interlocken – close enough to Boulder for those of you who find driving all the way to Denver just too much.
Stay tuned for details within the next week.
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Bryan Person
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Robin
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Bryan Person
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